How to Get Free Support and Help from Microsoft for Installing Windows Vista SP1 Problems如何获得免费的支持和帮助，从微软安装Windows Vista SP1的问题

Facing problems and errors while installing面临的问题和错误，而安装 Windows Vista SP1 Windows Vista的SP1的 ? ？ Well, help is on the way.那么，帮助是对未来路向。 Microsoft will provides free support and technical help for all problems and issues when installing Windows Vista SP1.微软将提供免费的支持和技术帮助，解决所有问题和问题时，安装Windows Vista SP1的。 The unlimited installation and compatibility support is available at no charge until March 18, 2009.无限的安装和兼容性支持，是可在不收费，直到2009年3月18日。

Normally, only customers who bought the retail product at higher price are eligible for free technical support and help from Microsoft.通常，只有客户谁买了零售产品更高的价格，有资格获得免费的技术支持和帮助，从Microsoft 。 For the purpose of Windows Vista SP1 installation, all users of Windows Vista who wants to install the service pack and faces problems or errors, including users who get their copy of Windows Vista due to buying computer product from original equipment manufacturer (OEM), can get help directly from Microsoft.为目的的Windows Vista SP1安装，所有用户的Windows Vista谁要安装Service Pack和面临的问题或错误，包括用户谁得到他们的Windows Vista副本，由于购买的电脑产品从原始设备制造商（ OEM ） ，可以获得帮助直接从Microsoft 。

The move to offer free support signifies the many errors that Windows Vista users face since the release of Windows Vista, and more recently, causing该动议提供免费的支持，标志着许多错误， Windows Vista用户面对以来释放的Windows Vista ，以及最近，造成 infinite and endless reboot loop无限和无休止的重新启动回路 on Windows Vista computer when attempts to roll out a pre-requisite update for Windows Vista SP1 via Windows Update.对Windows Vista计算机时，尝试推出的一项先决条件Windows Vista的更新SP1中通过在Windows Update 。 Not to mention more annoying application compatibility issue after upgrading to SP1.更遑论更恼人的应用程式相容性问题后，升级到SP1的。

More helps on Windows Vista SP1 can be found on更有助于在Windows Vista SP1中可以找到 Windows Vista Solution Center Windows Vista的解决方案中心 . 。 All support requests on installing Windows Vista SP1 and its compatibility issues can be sent via email or online chat on所有支持的要求，安装Windows Vista SP1和其相容性的问题可以通过电子邮件发送或在线聊天， Microsoft Help and Support site Microsoft帮助和支持网站 . 。 E-mail support will be answered within response time of 24 hours, while individual online chat support, which only available from 5am to midnight Pacific Time on weekdays, and 6am to 6pm Pacific Time on weekends, has a waiting time of about 40 minutes.电子邮件将支持内接听，响应时间为24小时，而个人网上聊天的支持，只能从5am至午夜十二时在太平洋时间周日，早上6时至下午六时，太平洋时间在周末，有一个的轮候时间约40分钟。

For customers on Software Assurance Agreement, Professional Contract, TechNet Subscription, MSDN Subscription and Microsoft Partner Program (MSPP) licensing arrangement can also call (866) 234-6020 or (800) 892-5234 (TTY/TDD help requests with cost involves) from 5am to 9pm Pacific Time on weekdays and 6am to 3pm Pacific Time on weekends to get free unlimited support requests.为客户的软件保证协议，专业合同， TechNet订阅，订阅的MSDN和Microsoft合作伙伴计划（ mspp ）发牌安排，也可以致电（ 866 ） 234-6020或（ 800 ） 892-5234 （ TTY电话/拓展署的帮助请求与成本涉及）从5am至晚上九时在太平洋时间周日早上六时至下午三时在太平洋时间周末获得免费的无限支持的要求。

Microsoft said support will be handled on a case-by-case basis, and the user will always be advised if costs are involved, and whether enterprise customers will also receive support without cost will depend on their agreement.微软表示，支持将处理在一个个案的基础上，用户将永远提醒，如果所涉及的费用，以及是否为企业客户也将得到支持，没有成本，将取决于他们的协议。

IMPORTANT : You're reading a machine translated page which is provided "as is" without warranty. 重要说明：您正在阅读的机器翻译网页是“按原样”提供的担保。 Unlike human translation, machine translation does not understand the grammar, semantics, syntax, idioms of natural language, thus often produce inaccurate and low quality text which is misleading and incomprehensible.不像人类翻译，机器翻译不明白的语法，语义，语法，成语自然语言，因此，往往产生不准确的和低品质的文字，是具误导性的和难以理解的。 Thus, please refer to因此，请参阅 original English article英文原版的文章 when in doubt.有疑问时。

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